Contact Us
Our dedicated customer support team is available to assist with all enquiries regarding gaming services, account management, and regulatory compliance matters. We maintain strict adherence to UK gambling legislation and provide comprehensive support across multiple communication channels to ensure optimal player experience.
Support Channels and Response Times
We offer several communication methods to accommodate diverse player preferences and enquiry types. Each channel maintains professional standards consistent with UK gaming industry requirements.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 24 hours |
| Telephone | Daily 9:00-21:00 | Immediate |
For direct communication, reach us via email at [email protected] or telephone on 020 7946 0958. Our online chat facility provides instant assistance for urgent gaming-related matters.
- Prepare your account details before contacting support
- Clearly describe your enquiry or technical issue
- Include relevant screenshots for technical problems
- Reference specific game sessions when reporting gameplay issues
Last updated: January 22, 2026